How to Freeze Your Credit (and Why You Should)

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You might get a scary letter or email saying your personal info was stolen in a data breach. It’s happened to millions of people—and it could happen again. In 2024, there were 2,850 data breaches that exposed info from more than one billion people, according to the Identity Theft Resource Center. Scammers also stole over $1 trillion worldwide in 2024, says the Global Anti-Scam Alliance. Don’t ignore those warnings. Freeze your credit right away. It’s one of the best ways to stop thieves from opening accounts in your name.Freezing your credit is free, fast, and easy. The only downside? You’ll need to unfreeze it if you want a new loan or credit card—but that’s quick too. An important part of information security, keep reading to learn what a credit freeze is, why it matters, and exactly how to do it.


What Is a Credit Freeze? A credit freeze locks your credit report so no one can open new accounts in your name. If a thief tries to get a credit card or loan using your info, the lender can’t see your credit report. Without it, they usually can’t approve the application. It’s one of the strongest free tools to stop identity theft. The three big credit bureaus—Equifax, Experian, and TransUnion—all let you freeze (and unfreeze) your credit for free.


Should You Freeze Your Credit? Yes—especially now. Data breaches happen all the time. Freezing your credit is like locking your front door—it stops trouble before it starts.Freeze your credit if:

  • You’re not applying for new loans or cards right now.
  • You got a data breach notice.
  • You think someone might have your info.
  • You’ve already set up fraud alerts.

Good news: A freeze won’t hurt your credit score.


How to Freeze Your Credit (Step by Step)

You have to contact each bureau separately. You can do it online (fastest), by phone, or by mail.

EQUIFAX

  • Online: Go to www.equifax.com → Create a “myEquifax” account with your name, address, SSN, etc.
  • Phone: Call 888-298-0045 → Answer security questions.
  • Mail: Download the form at equifax.com. Include:
    • Full name (with suffixes)
    • Address
    • SSN
    • Date of birth
    • Copies of ID (driver’s license, utility bill, etc.)
    Send to:
    Equifax Information Services LLC
    P.O. Box 105788
    Atlanta, GA 30348-5788

EXPERIAN

  • Online: Go to www.experian.com → Sign up with last 4 digits of SSN and contact info.
  • Phone: Call 888-397-3742 → Give your SSN and personal info.
  • Mail: Write a letter with:
    • Full name
    • SSN
    • Addresses (past 2 years)
    • Date of birth
    • Copy of ID (driver’s license)
    • Copy of a bill (utility, bank statement)
    Send to:
    Experian Security Freeze
    P.O. Box 9554
    Allen, TX 75013

TRANSUNION

  • Online: Go to www.transunion.com → Create a free account with name, address, SSN, etc.
  • Phone: Call 800-916-8800 → Provide address, birthday, SSN, and answer ID questions.
  • Mail: Send a letter with:
    • Name
    • Address
    • SSN
    • 1 copy of SSN proof (Social Security card, Medicare card, etc.)
    • 2 copies of address proof (driver’s license, utility bill, bank statement, etc.)
    Send to:
    TransUnion
    P.O. Box 160
    Woodlyn, PA 19094

Tip: Use certified mail so you know it arrived. Mail freezes take a few days to process.


Who Can Still See Your Report?A freeze doesn’t block everyone:

  • You can still see your own credit.
  • Current lenders and debt collectors can check it.
  • Government agencies (like child support) can see it.
  • Employers can view it (if you allow them).

Warning: Marketers can still send you credit offers.


How to Unfreeze (Thaw) Your Credit

Just like freezing, you do this separately for each bureau. It’s free and fast.

  • Online: Log into your account → Click to lift the freeze.
  • Phone: Call the same numbers above.
  • Mail: Send a written request (check each site for details).

You can:

  • Temporarily unfreeze (for a loan application)
  • Permanently remove the freeze

Pro tip: Unfreezing makes you pause and think—Do I really need this new card?


Credit Lock vs. Credit Freeze: What’s the Difference?

Credit FreezeCredit Lock
Always free (by law)Sometimes free, sometimes part of paid plans
Takes a few steps to turn on/offOften one-click via app
Same protectionSame protection

Stick with the freeze unless you apply for credit a lot.


Final Tip: Just Do It! Freezing your credit takes 10–15 minutes online. Thieves never stop—so why give them a chance? Protect your information security and your future self. Freeze your credit today at:

You’ll thank yourself later.