HBR, “How People Are Really Using AI in 2026” – A Summary
AI use is moving beyond simple chatbot interactions. People and organizations are beginning to use AI for multi-step tasks, tool use, and more active forms of assistance.
AI use is moving beyond simple chatbot interactions. People and organizations are beginning to use AI for multi-step tasks, tool use, and more active forms of assistance.
Generative AI is like a very advanced autocomplete system.
When you ask it a question or give it instructions, it predicts what should come next based on patterns it learned from a large amount of writing, code, images, or other examples.
It doesn’t “know” things the way a person does. It generates responses that are likely to fit your request.
Let’s dive in.